Question 1

What is the CorridorRides Dial-a-Ride service?

Accepted Answer

This is a public transit service available to anyone needing a ride for any purpose. It is different from a city bus service in that the buses don’t run “routes” but instead make a schedule each day to pick up and drop off passengers at a variety of locations.

Question 2

What kind of buses does CorridorRides use?

Accepted Answer

The majority of CorridorRides Dial-a-Ride buses are cut-away light-duty buses, similar to what many retirement homes use, that can seat up to 16 people. Minivans are also used for trips where there are only a few passengers or those that go a long distance.

Question 3

Where does the service operate?

Accepted Answer

The CorridorRides service operates in Benton, Iowa, Johnson, Jones, Linn, and Washington counties. Each county has a different provider for the service who is in charge of scheduling rides, dispatching buses and answering questions from the public. Although all the buses have CorridorRides logos, you will see they also say “Operated By” with its own county name. The names are Benton County Transportation, Iowa County Transportation, Johnson County SEATS, Jones County JETS, Linn County LIFTS and Washington County Minibus.

Question 4

Who can ride this service?

Accepted Answer

Everyone! The service is open to the public, and all you have to do is call the provider in your county to schedule a time and location. Note that in Linn and Johnson counties, if you live within ¾ mile of a city bus route (Cedar Rapids, Coralville or Iowa City), Dial-a-Ride service is a paratransit service for only the elderly and disabled riders.

Question 5

When does the service operate?

Accepted Answer

Each county provider has slightly different operating hours, but generally the hours are 7 a.m. to 5 p.m. Monday-Friday.

Question 6

When does the service operate?

Accepted Answer

Each county provider has slightly different operating hours, but generally the hours are 7 a.m. to 5 p.m. Monday-Friday.

Question 7

Who are the providers for each county?

Accepted Answer

Please see the Rural Dial-a-Ride page for contact information for the provider in each county. Since many providers are affiliated with the county government, they will have their own webpage to find out more detailed information.

Question 8

Can I ride the bus if I have special needs?

Accepted Answer

Absolutely. All buses and minivans have either wheelchair lifts or ramps, and all drivers are trained to be sensitive to unique and special needs of a variety of users.

Question 9

How much does it cost to use this service?

Accepted Answer

Each county has its own rates, but generally a short ride will be less than $5. Longer distance trips do cost more but are still relatively affordable. Because this is a public transit service, funding from the federal, state and local governments helps keep costs down for the users. Please visit the website of the county provider to find detailed pricing.

Question 10

What if I need to travel to a different county?

Accepted Answer

Please contact the provider for more information on their availability, but travel across county lines happens all the time. Since these are usually longer trips, they end up costing a bit more, but if a bus is available, we will work with you to schedule a trip that meets your needs.

Question 11

What if I need a ride on a regular basis? Is there a way to schedule a ride every week?

Accepted Answer

Yes. If you’d like to set up an ongoing ride on a regular basis (say, 10 a.m. every Tuesday/Thursday), we can accommodate that, and it makes it easier for us to schedule your trips when you’d like them. Contact the local provider for more details.

Question 12

What other options are there for getting to Cedar Rapids or Iowa City?

Accepted Answer

Many other options exist. Linn and Johnson counties each have a Mobility Coordinator that specializes in helping people find the best transportation option for them and would be glad to assist you. For Linn County, contact Terry Bergen at terry.bergen@linncounty.org or (319) 892-5172. For Johnson County, contact Kelly Schneider at kschneider@co.johnson.ia.us or (319) 356-6090, or visit the website www.johnson-county.com/mobility

FREQUENTLY ASKED QUESTIONS

What is the CorridorRides Dial-a-Ride service?

What kind of buses does CorridorRides use?

Where does the service operate?

Who can ride this service?

When does the service operate?

When does the service operate?

Who are the providers for each county?

Can I ride the bus if I have special needs?

How much does it cost to use this service?

What if I need to travel to a different county?

What if I need a ride on a regular basis? Is there a way to schedule a ride every week?

What other options are there for getting to Cedar Rapids or Iowa City?

Do you still have a question?